Apology and Report for Leak of Personal Information Due to Unauthorized Access
July 22nd, 2016
We would inform that we found there were unauthorized external accesses to the customer database (hereinafter referred to as Customer DBS) which we manage and operate. As we inspected these accesses, we are deeply sorry that it turns out that there was a partial information leak out of our Customer DBS. At the current moment, there have been no reports of personal information abuse regarding this incident.
We are deeply sorry for any inconvenience this may cause you. We would sincerely appreciate your understanding of our announcement.
Due to the network maintenance, our website will be inaccessible at the date and time below. All services including order placement, data submission, and credit card payment will be unavailable. We apologize for any inconvenience.
■Date:2017/3/13 6:00 a.m. to 8:00 a.m. JST
Due to the network maintenance, our website will be inaccessible at the date and time below. All services including order placement, data submission and credit card payment will be unavailable.We apologize for any inconvenience.
■ Date:2017/2/27 6:00a.m. to 8:00a.m. JST
Telephone service maintenance
Due to the maintenance, our telephone service is temporarily unavailable. We will make an announcement on this website after it is finished. If you would like to ask some questions, please contact us by e-mail or via our website. We would appreciate your patience and we apologize for any inconvenience.
Maintenance is completed at 11:28. Telephone service is now available.