Bill, Delivery Statement &
Basically, we do not issue these documents.
You can, however, download these documents as PDF files from My Page under the following conditions.
- *We are promoting the digitization of documents out of consideration to save resources and protect the global environment.
- ・The product has already been shipped. (Job Status: Shipping completed)
[How to Download]
- ・PDF documents can be downloaded within six months of completion of shipping. You cannot download PDF documents beyond this period.
- ・When the customer makes a credit card transaction, there is nothing to corroborate having received money or securities. So, even if the document is titled “receipt,” it does not fall under the description in Stamp Tax Act Basic Notification, Item 17, Document 1. Accordingly, you do not have to send us the credit card statement if you want a Delivery Statement/Receipt.
- ・Also, a revenue stamp will not be affixed to the Delivery Statement/Receipt even if the order is over 30,000 yen.
- ・We cannot change both the date of issue and the amount paid.
- ・A receipt is for only one shopping cart, and not for more than one cart together nor for each product in one cart.
- ・PDF documents are in Japanese only.