- FAQ
- > Search from general service. - Order Flow
- > Can you send e-mails such as Data check completed or Shipping completed and others to an e-mail address which is not registered?
- Can you send e-mails such as Data check completed or Shipping completed and others to an e-mail address which is not registered?
- Please send a message to Note to GRAPHIC or send us an e-mail that has the address written. We will arrange it for you.
Also, you could check all e-mails that are sent from us, on Contact board in your "My Page," too.
Order Flow[13]
- How do I know what products and sizes are available?
- Are additional cuttings available?
- The job status in My Page remains "Data Not Submitted" though I have submitted the data. Has data entry been completed properly?
- When I make data for an A4 size product, it is bigger than A4 size because it includes bleed and trim marks.
In this case, is the order B4 size or A3 size? - I haven't received any emails from GRAPHIC. / I got emails from you but it is garbled emails.
- I want to order the same product as the order before.
- It is troublesome for me to write Note to GRAPHIC everytime.
- I want to reprint a product I ordered before.
Can you use the data again? - I can't find the price of the page I want in the booklet price list.
- How do I order?
- Can you send e-mails such as Data check completed or Shipping completed and others to an e-mail address which is not registered?
- Can you keep my data?
- When I'd like to re-order the one that I ordered last time, Could you use the same data that I submitted?